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CSB Loyal Core Conversion

Citizens State Bank of Loyal is “The Bank for Life’s Biggest Decisions” and now we’re making a big decision of our own! We are excited to announce that we are upgrading to a new core banking system on July 16th 2018. Our core banking system is the computer software that processes our major banking functions. Examples of these functions include handling deposits and withdrawals, creating and mailing statements, processing loan payments, tracking loan history, and online and mobile banking, to name a few.

Improving The Way We Serve You…

We are making this improvement because upgrading our core system will allow us to enhance our security measures and improve processing productivity in order to serve our customers better. The change will primarily take place within the internal departments of the bank but our customers will also notice some product changes to online and mobile banking, and an improved look to monthly statements.

What To Know

  • If you receive E-statements please download and save your statement history before July 13th 2018
    • Directions for downloading eStatements can be found here
  • Feel free to reference the Frequently Asked Questions section, available on the bottom of this web page.
  • Periodically refer to this page of our website for up to date information
  • You can always call CSB at 1-800-599-8399 with questions

Our customers can be assured that all personal data and account information is safe and secure, as always. Funds also remain secure as all CSB Loyal accounts continue to be insured in accordance with FDIC regulations.

Service Availability During The Core Conversion

  Thursday 07/12 Friday 07/13 Saturday 07/14 Sunday 07/15 Monday 07/16
Branch Office Regular Banking Hours Regular Banking Hours Regular Banking Hours Closed Regular Banking Hours
Next Business Day 4:00 PM Regular Banking Hours N/A N/A Regular Banking Hours
Online Banking Available Inquiry Mode Only After 4:00 PM Inquiry Mode Only Inquiry Mode Only Available
Online Bill Pay Unavailable After 11:00 AM Unavailable Unavailable Unavailable Available
Mobile App Available Unavailable After 4:00 PM Unavailable Unavailable Available In App Stores
Debit Card Available Available Available Available Unavailable From 9:30AM-10:00AM
ATM Networks Available Available Available Available Unavailable From 9:30AM-10:00AM

How To:

How to download E-statement history: Click Here

Frequently Asked Questions: Click Here

 

 

 

 

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